"No news is good news". Hogwash! How to cope,no I don't knowiether.

["A. Foster" <monkeypuzzle1@xxxxxxx>]

My Comments below;

Dear all
I havebeen waiting for two 63 Imp under bonnet insulators from GG for around
three years now, I guess they are very low priority, very very low. A friend
of mine ordered some years ago, a tonneau cover for his 62 300H, was told
that" GG would get to it and it was no good phoning as he was busy",after
months of nothing he did phone him to be told "As you did not contact me I
sold it to someone else!.

GG is unfortunately not alone in his world , in England we have a classic
radio repair man whose time scale is very long his prices high and his work
very average , try �495.00 ($891) for a 58 Lincoln radio that I was so
despondent with, that I put it in the trunk ,never looked at it again, and
sold the car , it may have worked but I had the feeling the only tune it
would ever play would have been "Smoke gets in your eyes" and I really did
not want to depress myself further!.

David;
  Holy mother of pearl, did this repairman collect his fee at gun point? How
come he doesn't have any competition, since he obviously does slow, mediocre
work in addition to overcharging for it? It's one thing if he is slow,
inexpensive, and does good work, or fast, expensive, and does good work, but
what he does is unacceptable.With rates of that amount you could have
shipped it over here, had it repaired, and shipped back for half the price!
 My other hobby is restoring old radios, house sets usually, and I have
repaired them for other people on occasion. If I had tried to bill anyone
that much the owners would have abondoned their radios and I would have had
to resell them to get my money. If I could find myself a reliable source of
parts I could probably go into the business of restoring those things. The
one guy in my area doing it was an out and out crook and was run out of
business, quite fortunately, so there is an opportunity there.
  As for auto trimmers, upholsterers to you laymen, the ones in my area
cannot afford the space, or the bad reputation, of taking in a car for two
years and not working on it. I have several friends in the business and
their schedule is so tight that they are literally rolling a finished job
out the door while another rolls in. Ever with moving back and forth between
doing several jobs at the same time it never takes any more then about two
months to finish the average car. Mind you if it was something like and
early thirties Packard it will take longer as there is much more labor
involved.
Best Regards
Arran Foster
1954 Imperial Newport
Needing A Left Side Tailight Bezel and other trim parts.


Try the upholsterer who after two an a half years had not laid a finger on
another friends car (a 60 OLDS 88 coupe ) and as I had recommended him you
can imagine how I felt when ever it came up ,and come up a lot it did!.

So it seems that if you have a talent you can piss people off like you'd
never believe, I just wish these types would just GO, and just maybe some
one with ashade of ethics would take their place.

Or am I the one living in LaLa land?                                  Dave
Munson


>From: "Greg and Russell" <65luxuryliner@xxxxxxxxxxxxx>
>Reply-To: mailing-list@xxxxxxxxxxxxxxxx
>To: <mailing-list@xxxxxxxxxxxxxxxx>
>Subject: IML:  "No news is good news".  Hogwash!
>Date: Fri, 16 Jan 2004 19:32:47 -0600
>
>Hi Everybody
>
>Thank you for all your emails regarding my 'less than positive' experience
>with Mr. Goers.  I sincerely appreciate your concern, your understanding
>and your advice!   My email this morning was 'without malice' but was as
>honest as I could be about how I've been treated by him.  He finally wrote
>back (Gee, no word from him in almost 7 weeks after repeated requests that
>he simply let me know the status of my leather dye) and offered a bunch of
>half hearted excuses but ended the email rather rudely!   Quite honestly, I
>feel sorry for him as he sounds frustrated, tired, and horribly overworked.
>  I own my own business and am well aware of how it feels to be overworked.

>  But my first priority has always been to make sure the customer (client)
>is satisfied with what we have provided in the way of a product and/or a
>service.  We are a small company but I work my behind off to see to it my
>clients are taken care of and in a timely manner.  I can empathize with
>Gary to a certain degree as to the workload but I cannot understand (or
>disregard) almost 7 weeks of no contact, no replies and the final touch,
>his curt and rude email today!   Whoever it was that said, "No news is good
>news" must have been a fool!  I don't think I am alone in wanting to be
>updated or acknowledged in over a month and a half of waiting for leather
>dye that I should not have needed in the first place!
>
>Life is short so I will have to 'move on' as they say!  I am finished with
>him and will find my leather dye somewhere else.  Enough of you kindly
>offered suggestions so I will begin Monday trying to find someone who can
>match what I need.  Good luck to anyone who needs anything from him as you
>may never see it or you will be old ladies and gentlemen when you do!  His
>behavior and 'customer service' leave much to be desired!
>
>
>Greg McDonnell
>(currently sporting two toned leather for my Imperial!!)

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